Visa Application Centre
Level 2 (entrance on Justice Drive)
British Consulate-General
1 Supreme Court Road
Hong Kong

Opening Hours:
Applications by appointment only. Collections from 15.30 to 16.30.
Monday to Friday, excluding holidays.

In the event of the British Consulate-General being closed to the public due to adverse weather conditions, or any other unforeseen circumstance, customers with visa appointments for that date should attend our office, at their convenience, within the next 5 working days and present their original appointment letter to ensure admittance to the British Consulate-General. Our staff will process such applications as soon as possible. Should applicants not be able to attend within 5 working days of the original appointment they should make another appointment through the online booking system.

Email:

• If you would like to reply to a previous email sent to you from visa@bcg.org.hk or enquire about a visa application lodged before Friday 13 March, please send your email to: visa@bcg.org.hk
• If you would like to enquire about an application submitted after Friday 13 March, please send your email to: manilavisaenquiries@fco.gov.uk
• For general enquiries please send your email to: info.ukph@vfshelpline.com
  

Telephone enquiries:
If you want to make a telephone enquiry, please contact our Visa Information Centre. This service is operated for us by the VFS Information Centre.

Callers from Hong Kong and Macau should call our Shanghai or Guangzhou telephony service. This is an international long distance call for callers from Hong Kong and Macau

Shanghai: +86 21-63901288 / +86 21- 63901678 (English and Mandarin language)
Guangzhou: +86 20-38798623 (English, Cantonese and Mandarin language)

Callers from Mainland China should call our Beijing or Chongqing telephony service. This is a local long distance call.

Beijing: +86 10 – 84549856 / +86 10 – 84477519 (English and Mandarin language)
Chongqing: +86 23 63704519 (English and Mandarin language)

The service operates from Monday to Friday, excluding Embassy holidays, from 8am to 3pm (Beijing: 7:30am to 2:30pm).